Agentic Infrastructure Operations

Written for the engineer who will be asked to evaluate an agentic operations platform, integrate it, and then defend or veto it in front of their team — because that person, not the CIO, is where agentic adoption actually succeeds or dies.

The harness is the product. Twelve chapters cover the layers that make an agent production-grade — context engineering, tools and skills, orchestration economics, safety engineering, policy and approvals, evaluation, and observability — each ending in artifacts you can execute.

Claims carry provenance, failure modes get more pages than success stories, and the appendices turn it into practice: a runnable POC test plan and a platform engineering checklist designed to be pointed at any vendor — CloudThinker included.