AgenticOps is the discipline of running production cloud operations through autonomous AI agents — under team policy, with brokered credentials, sandboxed execution, deterministic data tokenization, and tamper-evident audit. This playbook shows how CloudThinker turns Jeli from a place you check during an incident into an operational surface an agent works on your behalf, with engineers on the loop.
CloudThinker investigates the signal, proposes or executes the safe action your policy allows, then verifies the outcome.
$ cloudthinker incident triage --source Jeli --alert ALT-4821
[detect] Correlated 14 alerts → 1 incident: elevated 5xx on checkout-api
First bad signal: 14:02 UTC · SLO burn rate 8.4x
[analyze] Prime suspect: deploy checkout-api@1.9.3 (14:00 UTC, 2m before onset)
Evidence: OOMKilled x6 · memory limit 512Mi · new dep bumped heap
Confidence: 0.86 · credentials: read-only, brokered · sandbox: on
[remediate] Fix plan (autonomy L3 · reversible · engineer approval required):
1. Roll back checkout-api → 1.9.2 [auto, pre-approved]
2. Raise memory limit 512Mi → 768Mi [draft PR, needs review]
> approve step 1? (y/N)
[verify] Rollback applied 14:07 UTC → 5xx 4.1% → 0.2% · SLO restored
Pods healthy 6/6 · draft postmortem + timeline written to incident logJeli incident analysis, narrative-based post-incident reviews, opportunity identification, and learning extraction. Covers incident ingestion from Slack, timeline reconstruction, contributing factor a
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Connect CloudThinker to map the signals, tools, and runbooks already in your environment. You choose the approval level; every action stays attributable and auditable.